For businesses
Ground-level answers,
from people who ran it.
Brands entering South East Asia, retailers fixing a format, funds doing diligence on a target, and operators who need a specific answer this month — all engage the same way. Tell us the problem; we bring you the operator who has already solved it.
Engagement formats
Eight ways to learn from the people who have done it.
Start with a single call and stop there, or run a full project. The format follows the question, not the other way round.
Advisory calls
One-to-one phone or video conversations with a vetted operator. Paid by the minute of client-facing time.
Private meetings
In-person working sessions in Singapore or in-market, with a named expert or a small panel.
Store & site visits
Gemba walks: on-site store reviews, competitor audits, mystery assessments and channel checks.
Expert surveys
Curated samplings of operator opinion across the region when one view is not enough.
Scoped projects
Defined deliverables on a fixed fee — market entry studies, category resets, lease renegotiations.
Distributor search
Identification, vetting and introduction of importers and distributors. Available on a success basis.
Advisory retainers
A named expert on call for your team each month — the counsel of a veteran without the headcount.
Roundtables
Intimate, chaired conversations between industry leaders and a small group of your executives.
Commercial model
How we charge.
Fees are agreed in writing before any work begins. There is no subscription, no seat licence and no minimum spend during the beta.
Hourly
Advisory call
One-off expert calls to pressure-test a decision before you commit to it.
Per project
Scoped project
Defined deliverables, defined timeline, fixed fee agreed in a Statement of Work.
Monthly retainer
Ongoing advisory
A named expert on call for your team, with an agreed monthly time allocation.
On outcome
Success-based search
Distributor and partner search — no fee unless an appointment is actually made.
What you get, on every engagement
- One Singapore contracting entity — one agreement, one invoice, no procurement headache.
- Written confidentiality, conflict-of-interest and non-circumvention terms on both sides.
- Experts vetted and referenced before they ever reach you.
- A shortlist of 2–3 matched experts, typically within 5 working days.
- Full IP assignment on paid deliverables. The work is yours.
Working with legal & procurement
Send us your NDA and we will sign it, or use ours. Our engagement terms, expert obligations and PDPA position are published in full so your reviewers can read them before the first call.
What happens next
From brief to first call.
You submit a brief
Two minutes on the form below. If you would rather talk it through first, say so — we will call you before you write anything down.
Discovery call within 48 hours
A founder calls you to scope the problem, agree the format, and flag any conflicts before we approach anyone. Free, and under NDA if you prefer.
Shortlist and engage
Anonymised profiles of 2–3 matched operators, with rates. You choose, we contract, the work starts.
Client brief
Tell us what you need.
We review every brief personally during the Singapore beta and reply within 48 hours. Nothing you write here is shared with an expert until you approve the shortlist.
What you can expect
- A reply from a founder, not an autoresponder.
- A 30-minute discovery call at no cost.
- Conflicts checked before any expert is approached.
- Rates and scope in writing before work starts.
Confidentiality
Client identities, briefs and project details are confidential by default under our engagement terms. Experts are bound by confidentiality obligations before they see your brief, and we will sign your NDA on request.
Rather talk first?
Email seahwx@retailexperts.asia or connect with us on LinkedIn.
Not sure the problem is big enough for an expert?
It usually is — and the discovery call is free either way. Fifteen minutes will tell us both.